On the FAQ pages of Carelink. It plainly states: Which web browsers can be used to access CareLink Personal software? The system is currently validated to work with Microsoft® Internet Explorer® version 7, 8 and 9, Internet Explorer 10 Desktop, Apple® Safari® 4, 5 and 6, and Mozilla® Firefox® 5.0.1. Other browsers might still work although Medtronic Diabetes is not able to guarantee proper operation of those browsers. (According to Dexcom, I’m already a complete loser, as their CGM software won’t even run on a Mac unless you use a PC emulator program.) I have two browsers downloaded on my system: Safari (which comes standard on most Macs) and Firefox (which is easily downloaded and what I use occasionally for some banking transactions that demand Firefox). I know that CareLink works on a Mac, because I’ve uploaded my pump data before on this laptop. So, the other evening, when I needed to upload data so that my trainer and I could look at it together while talking on the phone to adjust settings, I thought it would be easy. I got this screen when I went to: My Safari was “too up-to-date”, so I couldn’t access CareLink through that browser. I’ll fire up the Firefox browser I have Version 21. (Not Firefox 5.) Too up-to-date. And by the way, if I wanted to download Internet Explorer right now, it’s IE 10 – or 11. And wait, they don’t have a version for Mac. ![]() Frustration If I didn’t have an amazing husband who is a web developer and happened to be home and was willing to sacrifice a pocket protector to the Geek God, I would have been not been able to upload my data. (He somehow configured something and magically, I have a Firefox browser that isworkable.) I was able to examine the data that I uploaded, but I can’t imagine how frustrating it must be for others who expect that along with the latest technology they get from Medtronic, they get an upload system that will only work with the browsers of yesterday. Yes, I expressed my opinion to the support team at Medtronic. I was polite, but I did use the phrase: “Unacceptable.” People who know me smile, as that means I’m pretty angry. Video editing software for mac. Will they do anything? ![]() Time will tell, which is pretty much been my phrase about this experience. What I do know is that it takes just one web developer to fix it and make sure that it works with all systems when there is an upgrade I’m sure they can spare someone in their IT department. Like I told you before, Medtronic,, does not expect that everything I say will be rainbows and glitter about my experience. The diabetes community talks incessantly (and I believe, sometimes to the wall) about the crucial need for integrated technology to make our lives easier to manage our diabetes. Oct 1, 2014 9:36 AM in response to cheungm3 In response to cheungm3 There are ways to run Windows Applications on a Mac some more involved than others. Ranging from a Bootcamp installation of Windows on your Mac, through Virtualization software such as Parallels or Vmware, to running on Wine.
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